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Uber has just recently confessed that it was hacked in October 2016, and the data of more than 57 million of its users was stolen. To make matters worse, Uber then paid a ransom of $100,000 to have the hackers delete the stolen data. Whether that has happened is something we just do not know. Along with users’ data, it is estimated that 600,000 drivers have had some of their information stolen, including Social Security Numbers and driver's license information.
Being Upfront and Honest
While you may think the fact that Uber has come clean is a good thing, which it is, it's critical to keep in mind they first tried to cover it up. They have an obligation to inform stakeholders of such a data breach. And apart from the obvious of how on earth can a tech company let this happen in the first place, there are still plenty of questions to be answered.
Uber users and drivers have a right to know whose data was compromised. What if any guarantees do Uber have that the data is now secure or has been deleted? We need assurances that our personal details and other data has been deleted, and is not floating somewhere around the dark web.
The confession comes under the new CEO Dara Khosrowshahi and is one of many steps he is obliged to take to fix Uber’s broken corporate governance culture. This latest piece of bad news comes hot on the heels of a series of negative stories this year. Recent debacles include losing their license to operate in London and being forced to admit that they used software to foil regulators in various locations. Even worse, the company had to admit late last year that they were tracking individuals for up to 5 minutes after their ride had finished.
The move is part of Khosrowshahi’s efforts to clean up after his predecessor Travis Kalanick was ousted in June 2017. In a statement posted on the Uber website, it was confirmed that two senior executives have lost their roles over the fiasco. Hopefully, under new leadership, Uber will get its act together, and move on to what it is good at – getting people around for a reasonable price.
Source: The Independent
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